Support
How can we help?
Send us a request and we will get back to you by email. You can also browse the knowledge base below for the quickest answers.
Knowledge base
Guides and answers.
The common how-tos, connection guides, and policy pages, in one place.
Connecting Zoom
Add, use, and remove the Zoom integration.
Switching from HubSpot
Bring your data across without a rebuild.
Switching from Pipedrive
Add the marketing side Pipedrive never had.
Export contacts from HubSpot
Get your contacts out, ready to import.
Billing and plans
What is included, and what credits cover.
Privacy and your data
How we handle and store your data.
Looking for something else? Browse the help center.
Common questions
Answers before you ask.
How do I start a free trial?
Create an account at app.payani.ai. It is 14 days free, no credit card, with every core feature unlocked.
How do I connect Zoom, Google, or LinkedIn?
Connect them from your account settings. For Zoom, the step-by-step guide is in the knowledge base above. You can disconnect any integration at any time.
How do I cancel or get a refund?
You can cancel any time from your billing settings. Our Refund and Cancellation Policy explains what is refundable and how to request it.
Where is my data stored, and how do I get a copy?
Your data is stored in the United States. Our Privacy Policy explains what we hold, and you can make a data request from Your Privacy Choices in the footer.
How do I move over from another CRM?
Export your contacts, companies, and deals, and Payani helps you bring them across. The Switch pages walk through it for HubSpot, Pipedrive, and Zoho.