Social Engagement
Every response, one place to act on it.
Bring supported social comments and messages into one working view, with context and reply assistance, so your team can respond without living inside each app.
Unified inbox
Stop checking channels one by one.
The supported comments and messages come into one place, so your team works from a single view instead of opening each app in turn.
Reply assistance
Start with the context, not an empty reply box.
A response comes in, Payani brings the brand and conversation context, and drafts a reply for your review. You decide what goes out.
Response in
A comment or message arrives.
Context
Brand and conversation history.
Draft
A reply, in your voice.
Review
You check and adjust.
Reply
Sent when you approve.
Under your control
Nothing goes out without your yes.
Replies are drafted and ready, but the send is yours. Human review is the default, so your brand's voice in public is always something you approved.
Presence and response
Presence is only half the job.
Publishing keeps the brand visible. Engagement turns attention into conversation. Payani keeps creation, publishing, response, and customer context closer together, so the work does not break across separate tools.
Where engagement connects